To ensure that every bouquet, flower basket, and gift from C\u00f4 Hai Flower Shop is delivered to customers in fresh and perfect condition, we have established the following delivery policy:<\/p>\n
Ho Chi Minh City (inner city):<\/strong> Same-day delivery within 2 hours after the order is confirmed (except during rush hours or under special conditions).<\/p>\n<\/li>\n Other provinces and nationwide:<\/strong> Delivery time depends on the recipient\u2019s address, ranging from 3 \u2013 24 hours. The estimated delivery time will be provided upon order confirmation.<\/p>\n<\/li>\n<\/ul>\n Deliveries are available every day of the week from 6:00 AM \u2013 9:00 PM<\/strong>.<\/p>\n<\/li>\n Orders placed after 8:00 PM will be processed and delivered the following day, unless otherwise agreed.<\/p>\n<\/li>\n During peak holidays (Valentine\u2019s Day, Women\u2019s Day 8\/3, 20\/10, Teacher\u2019s Day 20\/11, Lunar New Year, etc.), delivery times may vary due to high order volume. We recommend placing orders 1 \u2013 2 days in advance<\/strong>.<\/p>\n<\/li>\n<\/ul>\n Free delivery within Ho Chi Minh City<\/strong> for orders over 500,000 VND<\/strong>.<\/p>\n<\/li>\n Orders under 500,000 VND or to remote areas may incur a surcharge (calculated per km or by area).<\/p>\n<\/li>\n For interprovincial\/nationwide orders, the delivery fee will be notified directly upon confirmation.<\/p>\n<\/li>\n<\/ul>\n Our delivery staff will contact the recipient in advance to ensure the order is delivered at the right time and place.<\/p>\n<\/li>\n In case the recipient is not available:<\/p>\n Flowers may be delivered to a family member, building security, or receptionist (if applicable).<\/p>\n<\/li>\n If delivery is not possible, our staff will contact the customer who placed the order to agree on a solution.<\/p>\n<\/li>\n<\/ul>\n<\/li>\n Fresh flowers will be delivered intact and as ordered (minor seasonal substitutions may apply, but overall value and aesthetics are guaranteed).<\/p>\n<\/li>\n<\/ul>\n C\u00f4 Hai Flower Shop guarantees that all flowers are carefully preserved and delivered promptly to maintain freshness for 2 \u2013 3 days<\/strong>.<\/p>\n<\/li>\n If the product is damaged during transportation, customers are kindly requested to provide feedback within 2 hours<\/strong> of receipt for assistance with exchange\/return.<\/p>\n<\/li>\n<\/ul>\n For any questions regarding delivery, please contact:<\/p>\n
\n2. Delivery Time<\/h3>\n
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\n3. Delivery Fee<\/h3>\n
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\n4. Delivery Terms<\/h3>\n
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\n5. Quality Commitment<\/h3>\n
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\n6. Contact Support<\/h3>\n